Quality Improvement

Unity Care NW is dedicated to continuously working to improve the quality of health care.

Quality Improvement (QI)

Providing high-quality health care to our patients and continuously working to improve the quality of care we deliver are top priorities at Unity Care NW. We have adopted the Institute for Healthcare Improvement’s (IHI) Triple Aim framework to improve health system performance. We work to improve:

  1. Patient satisfaction
  2. The overall health of the community
  3. Cost effectiveness

Performance measures and organizational initiatives are updated annually and are passed by our Board of Directors. Additionally, we annually review and evaluate our prior year’s QI activities. Progress towards achieving our measures and goals are collected and reported quarterly to our staff, leadership teams, and Board of Directors.